Brillia FAQs

We have answered some of the most frequently asked questions here. 
If you don't find what you're looking for, please contact us directly and we'll be happy to answer your questions.

Why should I use Brillia?
Brillia is an impactful and safe non-prescription alternative to prescription pharmaceuticals and does not have harmful side effects. Brillia helps reduce the symptoms of anxiety and/or hyperactivity, consequently helping improve attention and focus. Brillia is able to be used by children, teens and adults with a variety of diagnoses, or no official diagnosis at all, as long as they suffer from anxiety or hyperactivity, lack of concentration and mood regulation.
How do I choose the right dosage?
Dosing is based on the severity of the symptoms as you would rate them: moderate or severe (children and teens, ages 5 to 18) or mild, moderate or severe (adults, ages 18+). If you are not sure, we recommend you start with the moderate dosage. The doses should be taken daily and spread out as evenly as possible. Do not double up on a dose. It is okay if two doses end up being a little closer together.

What are the Brillia dosage instructions for children and teens?
Brillia’s recommended dose depends on the severity of your child’s symptoms as you would rate them: moderate or severe. If you are not sure, we recommend you start with the moderate dosage, which means one pill in the morning, one mid-day and one in the evening at least 2 hours before bedtime. Moderate and severe require 3 doses spread out as evenly as possible throughout the day. We understand that can be a bit challenging with the school schedule. However, it is still recommended to take 3 doses even if two of them might end up being a little closer together (instead of doubling up on a dose). So we recommend one dose in the morning, one as soon after school as possible, and one about 2 hours before bedtime.

How do I choose Brillia for Children (and Teens) vs. Brillia for Adults?
Brillia for Children is for ages 5 to 18, and Brillia for Adults is for 18 years and older. For those under the age of 18 we recommend the children’s version. Both products have the same ingredients, but the adult version has a much stronger formulation, so it’s better for minors to use the children’s version to allow for more incremental dosing changes.

When will I see results from using Brillia?
Brillia is a gentle product and has a cumulative effect so it needs to be taken correctly and every day consistently. It has to build up in the system and then the body needs a steady trickle of it to the system to sustain results. Some notice a difference after the first 2-3 weeks of starting Brillia and for others it can take longer. So we recommend that you be consistent and patient, and give it the full 3 months to see results.

What are the tablets like?
Brillia is a small (lentil-sized) white tablet without any added flavors, sugars or colors. Some say it’s even a little sweet. It’s easy-dissolve and is recommended to put it on your tongue like a mint or cough drop and let is dissolve.

How do I give 3 doses with the school schedule?
The 3 doses should be spread out as evenly as possible throughout the day, even if two doses end up being a little closer together (do not double up on a dose). So one dose in the morning, one as soon after school as possible, and one about 2 hours before bedtime.

Do I need to take the 4th month off?
Our studies have shown that for many, the active ingredient in Brillia builds up enough during a 3-month period of consistent use that they can take the 4th month off and continue to benefit from the same level of results. Symptoms should not return during this month off after which you can start another 3 months on Brillia. If you would like try taking the 4th month, it is important to keep an eye on the symptoms. If you see any symptoms return then it’s not a good option and you should start using Brillia as soon as possible, and use Brillia continually. You can choose not to take the month off. Some people are afraid to try taking a month off, worried that the symptoms will come back. There is no harm in continuing on without stopping if that is what works best for you or your child. 

Are there any harmful side effects to taking Brillia?
Brillia is not habit forming, it does not cause drowsiness or depression, and it does not mask the personality, it does not affect appetite, does not cause weight loss and has no contraindications with any other supplements or medications, so you can add it to the regimen without worry. Brillia has lactose, but it is gluten free and nut free.

Does Brillia contain gluten?
No – Brillia is gluten free.

Can Brillia be taken with other supplements or prescription medications?
Brillia has no contraindications with other supplements or medications, so you can add it to the regimen without worry.

What happens if I forget to take Brillia on regular basis?
Brillia is a gentle product and has a cumulative effect so all the doses need to be taken every day consistently to build up in the system and to maintain a steady flow of the product into the system to achieve and maintain results. There are no harmful side effects if a dose is missed — but it may lessen the efficacy if too many doses are missed.

How can the results of Brillia be maximized?
Brillia is most effective when paired with the implementation of our five pillars. We recommend a holistic approach and encourage adults, parents and children to include healthier lifestyle choices in this process including ways to improve nutrition, getting a better night's sleep, practicing mindfulness and relaxation techniques, and controlling screen time. We have lots of advice in blogs from parents and professionals on our website with recommendations on how to achieve these. They are more geared toward younger children, but they can definitely help adults as well. Here is the link: https://discoverbrillia.com/blogs/articles
For adults, it’s never too late to modify lifestyle choices for the better. These can have an impactful effect on these symptoms. And for children and teens, the goal is that as the child matures, they will make these healthier lifestyle choices a habit and start to learn behavioral ways to help control their symptoms and need less and less of a product. But even if they do, Brillia can continue to offer them this additional support for as long as they need it, without harmful side effects.
Where is Brillia manufactured?
Our high-quality raw materials are sourced from Germany and England, and are manufactured in pristine pharmaceutical manufacturing facilities that have been certified as GMP. The name of the manufacturer is Santonika and it is in Lithuania. Our manufacturer utilizes analytical and microbial laborites where the production is analyzed to ensure all production stages meet quality requirements. Furthermore, Brillia complies with all FDA regulations for over-the-counter homeopathic medications and has been properly registered with the FDA. And upon import, FDA has to review and release the shipment for distribution to the US. So you can rest easy giving Brillia to your family.
Is Brillia regulated by the FDA?
Homeopathic non-prescription over-the-counter products such as Brillia are regulated somewhat differently than other drug products. Homeopathic drugs are required to provide substantive documentation with clinical trials and studies of the claims that the product makes, abide by FDA standards and regulations (e.g., for quality and labeling), and go through a proper registration process detailing active ingredients and inactive ingredients in order to be allowed to be sold in the U.S.
Do you offer any samples?
Brillia is a gentle product and has a cumulative effect so it needs to be taken every day consistently. Some notice a difference after the first 2-3 weeks of starting Brillia and for others it can take longer. So samples do not give a good indication of the potential efficacy of Brillia, which is why we ask that you be consistent and patient, and give it the full 3 months to see results. A 3-month supply also offer the biggest savings as well as free shipping. To give our customers the peace of mind to commit to the 3-month program, we offer a full money back guarantee (subscriptions excluded), so if you are not satisfied with the results after 3 months we will give you a full refund.
Is Brillia covered by my health insurance?
Because Brillia is a non-prescription product we do not have any arrangement with insurance for payment. If you have a health savings account (HSA) you can purchase Brillia using it. 
What do I do if my child takes more than the recommended maximum dose?
It is recommended to not take any more Brillia for that day and to drink lots of fluids to flush the extra medication out of the system. We recommend keeping Brillia in a safe place that your child cannot access and checking with your pediatrician if you have any questions about a specific health condition.
Why is Brillia only sold online?
Brillia is only sold directly to consumers through our website so that we can offer you bundles for best pricing, a subscription program once you try Brillia and decide to continue and a 100% money-back guarantee (for first-time buyers only within 120 days from first date of purchase — subscription orders excluded. Learn more.). You can purchase it here: https://discoverbrillia.com/collections/all
How long do I continue to take Brillia?
Brillia can be used for as long as it is providing the support that is needed without dulling the personality and going to the source to reduce these symptoms and allow the personality and potential to shine through. The goal is that as the child matures and adults adapt to these changes, they will make these healthier lifestyle choices a habit and start to learn behavioral ways to control their symptoms and need less and less of a product. And if they still need something more, Brillia can offer them this additional support without harmful side effects. It is merely a safe and impactful and very targeted option before resorting to prescription medications and you do not build a tolerance to it, so you do not have to incrementally increase the dosage. And once you stop taking Brillia it completely leaves the system without any "coming off" or side effects. Brillia does not leave any footprint in the system and does not alter blood chemistry. Read more: https://discoverbrillia.com/blogs/articles

What are the drug facts and ingredients of Brillia?
Brillia’s unique active ingredient is targeted to regulate the activity of the S-100 protein to reduce feelings of anxiety, hyperactivity and stress to help improve focus and attention. Learn more here.

What is the science behind Brillia?
Brillia is a unique combination of antibody science and homeopathic formulation. You can learn why and how Brillia works by visiting: https://discoverbrillia.com/pages/verified-science

What is Brillia’s active ingredient?
The active ingredient of Brillia is antibodies to the brain specific S100 protein (S100B). This protein is an important regulator of many different intracellular and extracellular brain processes, e.g. various enzymes activities, calcium homeostasis, communication between neurons, etc. Since almost all mental and neurological diseases as well as temporal stress-induced conditions are accompanied by disturbance of the above-mentioned processes, especially communication between neurons, the normalization of these processes is considered to be a prospective way to treat people with such undesirable conditions. Brillia is an antibody conjugated to the S100B protein and does not alter the concentration of the S100B protein in the bloodstream. Brillia's efficacy stems from its ability to regulate the activity of the S100B protein and does not alter its concentration. In order for a protein to have an effect in the body, it needs to bind to its target, such as an enzyme. Proteins have very specific conformations that ensure that only the correct protein binds to the correct target molecule. Once the protein correctly orients itself into the active site of the target molecule, this is when the protein causes an effect in the body. When Brillia binds to the S100B protein, the overall shape of the protein is altered, hindering its ability to bind to its target molecule and thereby controlling its activity in the body. In short, Brillia stops the S100B protein from acting in the body by changing its shape, consequently regulating levels of anxiety and hyperactivity and consequently helping improve focus, attention and emotional regulation.

What are your shipping and return policies:
All orders placed by 12 pm PST are shipped the same afternoon on weekdays. All 3-month supplies and subscription orders offer free shipping. We offer a full money back guarantee if you are not happy with the results for any reason. (100% money back guarantee for first-time buyers only within 120 days from first date of purchase — subscription orders excluded.) We also offer overnight shipping with FedEx for $35. Learn more here.

What is a 100% money back guarantee?
If you are not satisfied with the results of Brillia or if you have any issues taking Brillia, we will give you a refund. (Refund policy applicable for first-time buyers only within 120 days from first date of purchase. Refunds are limited to one 3-month supply or three 1-month supplies per product (Brillia for Children OR Brillia for Adults) per child or adult in the same household. FedEx overnight shipping is not refundable.

Subscription orders are excluded from 100% money back guarantee. Subscriptions are intended for customers who have had proven success with Brillia. If you have not tried Brillia yet, we recommend ordering a one-time purchase of the 3-month supply at the dose you need — you will get the highest discounts, free shipping and the money back guarantee. This will give you the time to see if the product is successful for you or your child.

When will my order ship?
We will ship your order on the same day if it was placed before 12 pm PST weekdays. Orders placed on weekends or holidays are shipped the next business day. 

Do you offer express shipping?
Yes, we offer overnight shipping with FedEx for $35.00.

How do I get free shipping?
We offer free shipping on all 3-month supplies and subscription orders. 

What does pre-shipment mean? 
Pre-shipment means that your package has left our fulfillment center and is waiting to be scanned by USPS to begin its journey to you. Please monitor your package and if there has been no update in your tracking by the 7th business day, please contact our customer care team at info@DiscoverBrillia.com for further assistance.

How can I track my order?
You will receive an email with a tracking number once your order is shipped. Please allow 2-3 days for the tracking information to be updated by USPS. If you don't see updates on the tracking page, please note that your shipment is still moving, but it can take time to show progress. 

Do you ship internationally? 
Yes, we ship to Canada, the U.K., Ireland, Scotland, Australia and New Zealand. To place an order, please email our customer care team at info@DiscoverBrillia.com. We are not responsible for any duties or delays with customs, so please review your tracking information and contact the carrier if there is an issue with delivery.

What if my package is missing?
If your delivery timeframe has passed or the tracking information shows delivered and you have not received your package, we will be happy to process a replacement. Lost packages must be reported within 30 days of your order’s ship date. If you are reporting a lost package, please check the immediate area around your mailbox or front door. Please check with your neighbors or anyone else who may have received the package. Please also track your package online to see if there are any special instructions or updates listed. If you are still unable to locate your package, please email our customer care team at info@DiscoverBrillia.com for assistance.

My package was marked ”delivered“, but I haven’t received it!
Sometimes packages are marked delivered prematurely when they are loaded on the USPS truck. Please wait 1 business day, as the package could have been marked as delivered by mistake and will arrive the following day. If you don’t receive your package by the next business day, please email our customer care team at info@DiscoverBrillia.com for assistance.

Do you ship to PO or APO boxes? 
Yes, we can ship to PO and the APO boxes in the continental U.S. via standard USPS first class mail. Orders to PO and APO box addresses are not eligible for FedEx Overnight Shipping.

Should I purchase a one-time supply or a subscription order?
Subscriptions are intended for customers who have had proven success with Brillia and are excluded from our money back guarantee. If you are purchasing Brillia for the first time, we recommend ordering a one-time purchase of a 3-month supply. You will receive the highest discounts, free shipping and the money back guarantee. For returning customers, we recommend placing a subscription order to save time and money. (To learn more about subscriptions, please go to our subscriptions FAQs.)

How do I place an order?
You can purchase Brillia directly online by clicking here:‌ ‌‌https://discoverbrillia.com/collections/all‌

Brillia‌ ‌is‌ ‌sold‌ ‌directly‌ ‌‌through‌ ‌our‌ ‌website‌ ‌so‌ ‌that‌ ‌we‌ ‌can‌ offer‌ ‌you‌ ‌bundles‌ ‌for‌ ‌best‌ pricing,‌ ‌a‌ ‌subscription‌ ‌program‌ ‌once‌ ‌you‌ ‌try‌ ‌Brillia‌ ‌and‌ ‌decide‌ ‌to‌ ‌continue‌ ‌and‌ ‌a‌ ‌100%‌ ‌money-back‌ guarantee for first-time buyers (restrictions apply).

What payment methods can I use? 
We accept all major credit and debit cards, ShopPay, PayPal, GPay and MetaPay. 

Do you offer installment payment options? 
Yes, we have activated payment options with PayPal and Shopify that allow you to pay in installments without any fees. 

What if I entered the wrong address?
We work hard to get your orders processed as quickly as possible. If you have entered the incorrect shipping address, please contact our customer care team immediately at info@discoverBrillia.com or call us at 888.411.6951 for assistance.

Can I ship my order to an address other than my own?
Yes, when you go through the order checkout process, you will be able to enter separate addresses for billing and shipping.

Can I cancel my order after it is placed?
We work hard to get your orders processed as quickly as possible. If your order has not been fulfilled, we are able to cancel and refund your account. If the order has been shipped, you can return it for a refund. Please contact our customer care team at info@DiscoverBrillia.com for assistance.

What should I do if I received the wrong item?
If you received the wrong product, please email our customer care team at info@discoverBrillia.com with your order number. We will immediately arrange for a replacement order to be shipped to you with expedited shipping service.

What are your policies and information about Brillia Subscriptions?
Brillia Subscriptions are available to help you save time and money, with no subscription fees or long-term commitments. We make it easy to skip or cancel directly online without penalties. Please look at our subscription FAQs for detailed information: Brillia Subscriptions
How do I manage my subscription account?
Please look for an email titled “Customer Account Activation” that was sent to your email. Please click on the link in the email To ACTIVATE your account. You will then be prompted to add a password. Once this has been completed, you will receive a confirmation email that your account has been set up.
What if I did not receive an account activation email?
Please email us at info@discoverbrillia.com and we will send you another email to activate your account.
How do I change my shipping address or credit card information?
You can update your address or credit card information by logging in to your subscription account. Please make sure that you have activated your account first.  
Can I skip my next order or pause my subscription?
Yes, you can skip or pause your order at any time before the subscription renewal date by logging into your subscription account. You will receive an email 3 days prior to your order being processed as a reminder. You can also always email info@discoverbrillia.com and we will help you make any changes you need.

The Brillia community is strong and generous. We have a referral program to give back to all of our wonderful Brillia families who are helping spread awareness about Brillia and its potential to positively impact lives. With the referral program for each successful referral you can earn a $20 discount code to apply to your next Brillia purchase (one-time or subscription). Learn more at BRILLIA REFERRAL PROGRAM.

Can we answer any other questions?

Contact us below or call us at 1 888 411 6952

Making lives shine brighter.