FAQ

Why should I use Brillia?
Brillia is an impactful and safe non-prescription alternative to prescription pharmaceuticals and does not have harmful side effects. Brillia helps reduce the symptoms of anxiety and/or hyperactivity/irritability, consequently helping improve attention and focus. Brillia is able to be used by children, teen and adults with a variety of diagnoses, or no official diagnoses at all, as long as they suffer from anxiety or hyperactivity.

How do I choose the right dosage?
Dosing is based on the severity of your symptoms as you would rate them: mild, moderate or severe. If you are not sure, we recommend you start with the moderate dosage. The doses should be taken daily and spread out as evenly as possible. Do not double up on a dose. It is okay if two doses end up being a little closer together.

What are the Brillia dosage instructions for children?
Brillia’s recommended dose depends on the severity of your child’s symptoms as you would rate them: moderate or severe. If you are not sure, we recommend you start with the moderate dosage, which means one pill in the morning, one mid-day and one in the evening at least 2 hours before bedtime. Moderate and severe require 3 doses spread out as evenly as possible throughout the day. We understand that can be a bit challenging with the school schedule. However, it is still recommended to take 3 doses even if two of them might end up being a little closer together (instead of doubling up on a dose). So we recommend one dose in the morning, one as soon after school as possible, and one about 2 hours before bedtime.

How do I choose Brillia for Children vs. Brillia for Adults?
Brillia for Children is for ages 5 to 18, and Brillia for Adults is for 18 years and older. For those under the age of 18 we recommend the children’s version. Both products have the same ingredients, but the adult version has a much stronger formulation, so it’s better for minors to use the children’s version to allow for more incremental dosing changes.

When will I see results from using Brillia?
Brillia is a gentle product and has a cumulative effect. Some notice a difference after the first 2-3 weeks of starting Brillia and for others it can take longer. So we recommend that you be consistent and patient and give it the full 3 months to evaluate results.

What are the tablets like?
Brillia is a small (lentil-sized) white tablet without any added flavors, sugars or colors. Some say it’s even a little sweet. It’s easy-dissolve and is recommended to put it on your tongue like a tic tac or cough drop and let is dissolve.

How do I give 3 doses with the school schedule?
The 3 doses should be spread out as evenly as possible throughout the day, even if two doses end up being a little closer together (do not double up on a dose). So one dose in the morning, one as soon after school as possible, and one about 2 hours before bedtime.

Do I need to take the 4th month off?
Our studies show the highest efficacy with the regimen of 3-months on and 1-month off. Symptoms should not return during the 4th month, because Brillia usually continues to stay in the system after using Brillia for 3 months. And then you can start another 3 months on. If you are going to try taking the 4th month off, it is important to evaluate how you or your child do during this month to decide if it’s a good choice for you. Some are afraid to stop during the fourth month, worried that the symptoms will come back. And for some the symptoms do return, in which case skipping the 4th month is not recommended, and you should continue taking Brillia monthly as soon as you notice any regression. There is no harm in continuing on without stopping if that is what works best for you or your child. There are also no side effects to taking or stopping Brillia. 

Are there any harmful side effects to taking Brillia?
Brillia is not habit forming, it does not cause drowsiness or depression, and it does not mask the personality, it does not affect appetite, does not cause weight loss and has no contraindications with any other supplements or medications, so you can add it to the regimen without worry. Brillia has lactose, but it is gluten free and nut free.

Does Brillia contain gluten?
No – Brillia is gluten free.

Can Brillia be taken with other supplements or prescription medications?
Brillia has no contraindications with other supplements or medications, so you can add it to the regimen without worry.

What happens if I forget to take Brillia on regular basis?
Brillia is a gentle product and has a cumulative effect so all the doses need to be taken every day consistently to build up in the system and to maintain a steady flow of the product into the system to achieve and maintain results. There are no harmful side effects if a dose is missed—but it may lessen the efficacy if too many doses are missed.

How can the results of Brillia be maximized?
Brillia is most effective when paired with the implementation of our five pillars. We recommend a holistic approach and encourage adults, parents and children to include healthier lifestyle choices in this process including ways to improve nutrition, getting a better night's sleep, practicing mindfulness/relaxation techniques and controlling screen time. We have lots of advice in blogs from parents and professionals on our website with recommendations on how to achieve these. They are more geared toward younger children, but they can definitely help adults as well. Here is the link: https://discoverbrillia.com/blogs/articles

For adults, it’s never too late to modify lifestyle choices for the better. These can have an impactful effect on these symptoms. And for children and teens, the goal is that as the child matures, they will make these healthier lifestyle choices a habit and start to learn behavioral ways to help control their symptoms and need less and less of a product. But even if they do, Brillia can continue to offer them this additional support for as long as they need it, without harmful side effects.

Where is Brillia manufactured?
Brillia is manufactured in a plant named Santonika — a GMP-certified and high-quality, well-equipped manufacturing facility located in Kaunas, Lithuania. Their manufacturing lines are equipped with well-known and renowned producers such as Bosch, IMA, CAM, Ulhman and Marchesini.

Is Brillia regulated by the FDA?
Homeopathic non-prescription over-the-counter products such as Brillia are regulated somewhat differently than other drug products.  Homeopathic drugs are required to provide substantive documentation with clinical trials and studies of the claims that the product makes, abide by FDA standards and regulations (e.g., for quality and labeling), and go through a proper registration process detailing active ingredients and inactive ingredients in order to be allowed to be sold in the U.S.

Do you offer any samples?
Brillia is a gentle product and has a cumulative effect. Some parents notice a difference after the first 2-3 weeks of starting Brillia and for others it can take longer. Therefore, samples do not give a good indication of the potential efficacy of Brillia which is why we ask that you be consistent and patient and give it the full 3 months to see results. Brillia’s 3-month bundles offer the biggest savings as well as free shipping. To give our parents the peace of mind to commit to the 3-month program, we offer a full money back guarantee, so if you are not satisfied with the results after 3 months we will give you a full refund, even if you use all the product.

Is Brillia covered by my health insurance?
Because Brillia is a non-prescription product we do not have any arrangement with insurance for payment. If you have a health savings account (HSA) you can purchase Brillia using it.

What do I do if my child takes more than the recommended maximum dose?
It is recommended to not take any more Brillia for that day and to drink lots of fluids to flush the extra medication out of the system. We recommend keeping Brillia in a safe place that your child cannot access and checking with your pediatrician if you have any questions about a specific health condition.

Why is Brillia only sold online?
Brillia is only sold directly to consumers through our website so that we can offer you bundles for best pricing, a subscription program once you try Brillia and decide to continue and a 100% money-back guarantee (for first-time buyers only within 120 days from first date of purchase — subscription orders excluded, Learn more). You can purchase it here: https://discoverbrillia.com/collections/all

How long do I continue to take Brillia?
You can continue the treatment cycle as long as you feel you need it. It all depends on how your child’s system matures and how well they learn to control the symptoms without taking Brillia. This is why the program includes paying attention to nutrition, mindfulness/relaxation techniques, making sure they are getting adequate sleep and controlling screen time. All of these factors play a role in helping control the symptoms. We have lots of advice in blogs from parents and professionals on our website with recommendations on how to achieve these. Here is the link: https://discoverbrillia.com/blogs/articles

What are the drug facts and ingredients of Brillia?
Brillia’s unique active ingredient is targeted to regulate the activity of the S-100 protein to reduce feelings of anxiety, hyperactivity and stress to help improve focus and attention. Learn more here.

What is the science behind Brillia?
Brillia is a unique combination of antibody science and homeopathic formulation. You can learn why and how Brillia works by visiting: https://discoverbrillia.com/pages/verified-science

What is Brillia’s active ingredient?
The active ingredient of Brillia is antibodies to the brain specific S100 protein (S100B). This protein is an important regulator of many different intracellular and extracellular brain processes, e.g. various enzymes activities, calcium homeostasis, communication between neurons, etc. Since almost all mental and neurological diseases as well as temporal stress-induced conditions are accompanied by disturbance of the above-mentioned processes, especially communication between neurons, the normalization of these processes is considered to be a prospective way to treat people with such undesirable conditions. Brillia is an antibody conjugated to the S100B protein and does not alter the concentration of the S100B protein in the bloodstream. Brillia's efficacy stems from its ability to regulate the activity of the S100B protein and does not alter its concentration. In order for a protein to have an effect in the body, it needs to bind to its target, such as an enzyme. Proteins have very specific conformations that ensure that only the correct protein binds to the correct target molecule. Once the protein correctly orients itself into the active site of the target molecule, this is when the protein causes an effect in the body. When Brillia binds to the S100B protein, the overall shape of the protein is altered, hindering its ability to bind to its target molecule and thereby controlling its activity in the body. In short, Brillia stops the S100B protein from acting in the body by changing its shape, consequently regulating levels of anxiety and hyperactivity and consequently helping improve focus, attention and emotional regulation.

Shipping & Returns:
All orders placed by 12 pm PST are shipped the same afternoon on weekdays. All bundles and subscription orders offer free shipping. We offer a full money back guarantee if you are not happy with the results for any reason. (100% money back guarantee for first-time buyers only within 120 days from first date of purchase — subscription orders excluded.) We also offer overnight shipping with FedEx for $35. Learn more here.

What is a 100% money back guarantee?
If you are not satisfied with the results of Brillia or if you have any issues taking Brillia, we will give you a refund. (Refund policy applicable for first-time buyers only within 120 days from first date of purchase. Refunds are limited to one 3-month bundle or three 1-month supplies per product (Brillia for Children OR Brillia for Adults) per child or adult in the same household. FedEx overnight shipping is not refundable.

Subscription orders are excluded from 100% money back guarantee. Subscriptions are intended for customers who have had proven success with Brillia. If you have not tried Brillia yet, we recommend ordering a one-time purchase of the 3-month bundle at the dose you need — you will get the highest discounts, free shipping and the money back guarantee. This will give you the time to see if the product is successful for you or your child.

How can I get free shipping?
We offer free shipping on all bundles and subscription orders.

When will I receive my order?
All orders placed before 12 pm PST are shipped the same weekday afternoon. You will receive a separate email once your order is shipped with your tracking number.

How can I track my order?
You will receive an email when your order has shipped with the tracking number so that you can keep an eye on when it will be delivered.

Do I need to have a subscription to have a Brillia account?
Not at all! Anyone can create an account to review your order history and manage your mailing address. With a Brillia account, if you do add a subscription you will be able to access everything through this one portal on the website to also manage your subscription details and payment information.

What are the steps for creating a Brillia account? 
• Step 1: Select the account icon in the header or “Account Login” from the footer link on discoverbrillia.com 
• Step 2: Select link “Create Account”
• Step 3: From the form fill in your name, email and password and select button “Create My Account”
• Step 4: An email entitled “Customer account activation” will be sent to your email address. Select the “Activate your account” button within the email.
• Step 5: A second email notifying you of a successful account activation will be sent to your email address
• Step 6: Return to the “Account Login” page by selecting the account icon or “Account Login” from the footer link on discoverbrillia.com
• Step 7: Input your email and password to login to your new Brillia Account 

What if I did not receive an account activation email? 
Please email us at info@discoverbrillia.com and we will send you another email to activate your account.

How do I change my shipping address or credit card information?
You can update your address or credit card information anytime from your Brillia Account, or for subscriptions also from the "My Subscription" link from your confirmation email. 

Can I pause my subscription? 
Yes you can pause your subscription up to 24 hours before your next order is due to process by logging into your subscription account or by emailing Brillia's Customer Care team at info@discoverbrillia.com. You will receive an email reminder 5 days before your next order process date (and a text reminder 3 days before your order process date – if you have shared your mobile number).

Can I change the date of my next order on my subscription? 
You can change the next order processing date up to 24 hours before your next order is due to process by emailing Brillia's Customer Care team at info@discoverbrillia.com. Please be sure to share your name and email used for your subscription account and specific details about the change you would like to make.

How do I set up a Brillia subscription?
On the Brillia product page choose your dosage and then choose "Subscription" and click on the "Buy Brillia" button. (Note: The 3-month subscription supply is shipped all at once, and thereafter every 3 months.) Please keep in mind that Brillia subscriptions are intended for returning customers who have tried Brillia through the one-time purchase and want to continue — subscription orders can be modified or cancelled up to 24 hours before they are processed. After this time we will not be able to modify or refund your order.

How do I access my subscription account? 
An email confirmation will be sent to you right after you've placed your subscription order. You'll immediately be able to manage your orders from the link sent. However, we recommend creating a Brillia account (using the same email that you have been using to place your orders) to more easily manage your subscription from our website: Create a Brillia account here >

What type of changes can I make to my subscription?
• Skip an upcoming order
• Update your shipping address
• Update your payment method
• Cancel your subscription
• To change your processing/delivery date contact Customer Care at info@discoverbrillia.com
• To pause your subscription contact Customer Care at info@discoverbrillia.com
• To change your dosage contact Customer Care at info@discoverbrillia.com
• To add another subscription please place a new subscription order from discoverbrillia.com. The additional subscription(s) will be added to your subscription account  
• For a discount on multiple subscription orders within the same household, please email Customer Care at info@discoverbrillia.com

Will my subscription automatically deliver my next supply?
Yes, the convenience of a Brillia subscription is that your recurring orders are automatically delivered in addition to receiving the best pricing. No action on your part is required. As a reminder, we'll notify you 5 days via email and 3 days via SMS (if you have shared your mobile number) before your order is scheduled to process. If you need to make any changes to your subscription, we require the changes to be made at least 24 hours before your next subscription order is scheduled to process. 

What is the frequency of a Brillia subscription? Can I change it?
With Brillia, you can decide how frequently you'd like to receive your order. The 3-month supply subscriptions are shipped every 3 months. If you would like to change frequency, send us an email at info@discoverbrillia.com or call us toll-free at 1.888.411.6952. If you're having any trouble making changes to your subscription, just email Customer Care at info@discoverbrillia.com and we'll be happy to help.

Can I change the severity/dosage I subscribe to?
To change your subscription dosage or supply, please contact Customer Care at info@discoverbrillia.com no later than 24 hours before your next order is processed.

Can I skip a subscription order?
You can skip (or un-skip!) any shipment up to 24 hours before your subscription is processed. If you make any changes past this time limit, we cannot guarantee it will take effect and cannot guarantee being able to refund it. To help you stay on track, We’ll send you a notification email 5 days and SMS 3 days (if you have shared your mobile number) before your next Brillia supply is scheduled to process, as a reminder so you can make any changes in time.

Can I make a one-time purchase of Brillia?
Yes, you can always make a one-time purchase of Brillia at any dose even with an existing subscription. This order is separate and outside of your subscription. We do recommend that you place all orders using the same email so that you can see them all in your account.

What happens if I move?
Brillia is able to ship anywhere within the U.S. You can update your address by selecting your "My Subscription" link from your confirmation email. Or we recommend creating a Brillia account using the same email you have been using to place your orders to access your subscription and make changes directly from our website at discoverbrillia.com.

How do I cancel my subscription from my Brillia account?
While we hate to see you go, you can cancel anytime by accessing your subscription from the link sent upon confirmation, or from your Brillia account. Select Cancel Subscription from the Manage Subscription dropdown menu. Make sure you cancel the subscription at least 24 hours before your renewal date to ensure the next order, and all future orders, do not process and you do not get charged. If a cancellation request is received later than this time, we cannot guarantee a refund. Reach out anytime to info@discoverbrillia.com and we’ll be happy to help you.

I need help managing my subscription?
Reach out anytime to the Brillia Customer Care team at info@discoverbrillia.com

The Brillia community is strong and generous. We have a referral program to give back to all of our wonderful Brillia families who are helping spread awareness about Brillia and its potential to positively impact lives. With the referral program for each successful referral you can earn a $20 discount code to apply to your next Brillia purchase (one-time or subscription). Learn more at Brillia Referral Program.