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Access your loyalty rewards with a Brillia Account! All purchases earn points redeemable for discounts. Existing account holders are automatically enrolled. If you don’t have one yet, create one below.
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Rewards & Referrals FAQs
Joining
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How do I join the Brillia Loyalty Rewards program?
Brillia Account Holders
You’re automatically enrolled in rewards (it’s free!) and no further action is required.
Non-Account Holders:
To access rewards in our Loyalty Rewards program (it’s free!) you'll need to create an account. If you've purchased Brillia before, make sure to create an account with the same email used for your orders. You may have already earned a few points and we want to make sure you get credit.
I already have an account – do I need to create a new one to earn rewards?
We took care of that for you – all customers with an active account have been automatically enrolled in our rewards program 🌞
Do I have to enroll or register for individual rewards earning opportunities?
No, once you’ve created an account you’re all set! Just complete any of the actions or “earning rules” we offer to receive points, and they’ll be added to your account.
Points
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How can I earn points?
We’ve got quite a few! To view our current opportunities, simply click the “Earn Points” tab on the rewards page. Be sure to check back, as we’re always adding new ways for you to earn more rewards.
To earn points for a purchase, always make sure you’re logged into your Brillia account.
I have a subscription, can I earn points?
Yes! You’ll earn points for every order that is placed on your subscription after joining the program. To apply these points to your next order, simply log into your Brillia account and go to “My Subscriptions” to select the reward you’d like apply to your next recurring order.
Does it cost anything to begin earning points?
Absolutely not! Signing up is free. Visit the “Earn Points” tab to see how you can get started earning rewards.
Will I receive points for purchases I made before creating my Brillia rewards account?
You’ll only receive points for purchases made after creating your rewards account. So you don’t miss out on rewards, make sure to create an account and log in before placing an order so you’ll receive points!
Do my points expire?
Brillia reward points will never expire.
How long will it take for points to be added to my account?
After completing one of the actions or “earning rules” that we offer, you’ll receive your points in your account instantly.
How do I redeem points?
Here’s how your points can be easily redeemed for a discount (only one discount allowed per order):
One-time Purchase:
Log into your Brillia account. Then go add the Brillia supply you’d like to purchase into your cart. At checkout, look for the dropdown showing your earned discounts and choose one to apply towards your order.
Subscriptions:
Log into your Brillia account. Under “My Subscriptions”, you’ll be able to apply an earned discount towards your next recurring delivery order.
Referrals
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Do I need to sign up for Brillia Rewards to refer my friends?
Yes. In order to receive a reward for a successful referral, you will need a Brillia account to collect the points, and use them on future orders or a subscription.
Brillia Account Holders
You’re automatically enrolled in rewards (it’s free!) and no further action is required.
Create An Account:
If you've purchased Brillia before, make sure to create an account with the same email used for your orders. You may have already earned a few points and we want to make sure you get credit.
How can I see my referrals?
1. Sign in to your Brillia Account
2. Go to Brillia Loyalty Rewards website page
3. Click on “My Referrals” to see the status of your referrals
I got an error message when referring through the email referral box. What went wrong?
It may be there was a mistype in one of the email addresses entered – or maybe commas weren’t added between multiple emails to separate them.
No worries! We recommend going back and entering each email address again (one at a time) and clicking “send” after each one – rather than uploading them all at once.
If you’re still having trouble, please contact our Brillia Customer Care team. We’re always happy to help.
I’ve referred friends but haven’t received any points. Is there something else I need to do?
Referred friends must be first time customers to receive a referral discount coupon and for you to receive reward points.
To refer you must sign into your account and send the referral through the rewards referral section on the rewards page – or through the use of your unique referral link that you can share via text, email, social media posts, and more!
Points will be added to your account as soon as the person you refer completes their first purchase from DiscoverBrillia.com. Once this happens you’ll receive an email letting you know that one of your referrals made a successful purchase using your code, and that a reward was added to your account. You can also check your “Rewards History” in your account to see a list of points that you’ve received for referrals.
Does my custom referral link made before October 2023 still work?
No, we’re sorry, but that link is now inactive. However, you can easily sign into your account and create a new link in the referral module section on the rewards page – then share via link, email or on the various social platforms!
Support
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How do I contact support if I have questions about my points or referrals?
Our Brillia Customer Care team is ready to help answer your questions about your rewards and our program. Please send us an email at info@discoverbrillia.com, and we’ll respond swiftly.